Abstract
Background
Effective collaboration between general practitioners (GPs) and specialized mental health services is essential to ensure high-quality care for patients with depression. However, achieving such collaboration remains a challenge across healthcare systems internationally. This study aimed to investigate Norwegian GPs’ perceptions of their collaboration with the two main components of specialized mental health services – community mental health centers and psychiatric contract specialists. We further examined factors associated with GPs’ perceptions of well-functioning collaboration and assessed how their knowledge of prioritization regulations was related to these perceptions.
Methods
A questionnaire among Norwegian GPs, part of a biennial survey among physicians working in Norway capturing information of different elements of collaboration between GPs and mental health specialists and knowledge about prioritization criteria.
Results
Half of the GPs reported collaboration be well-functioning, largely independent of organizational model. A shared understanding of the patient’s problems and clear definition of roles had the highest association with well-functioning collaboration. Experiencing a clear distribution of responsibilities and tasks and active communication was associated with perceived well-functioning collaboration. GPs’ knowledge about the prioritization criteria was positively associated with a perceived well-functioning collaboration.
Our findings reveal unclarities regarding the distribution of responsibilities and tasks and very little interactive communication between GPs and mental health specialists in both organizational models, which were affecting the GPs’ perceptions of collaboration negatively.
Conclusions
Enhanced clarity regarding the roles and responsibilities, more communication about the patient during concurrent treatment, and improved knowledge about specialized mental health prioritization criteria could facilitate and improve the collaboration.